Booking Terms and Conditions

General

A signed Training Booking Form constitutes a contract with 2e2 Training. Cancellations and Rescheduling will be given at no extra charge if notice is received by 2e2 Training at least two weeks before the course start date, otherwise 2e2 Training will be entitled to a fee as shown below:
- 7-10 working days before the date of training 50% of the Course fee is payable
- 6 working days or less before the date of training 100% of the Course fee is payable
- Where the course is provided by a supplier other than ourselves, but booked through 2e2 Training, you agree to be bound by terms and conditions of the supplier.
The course fee includes tuition by an appropriate qualified Trainer and computer time and room set-up as appropriate to the course, along with a course manual and Certificate of Attendance for each delegate. For full day courses lunch is provided for each delegate. Any other resources provided by 2e2 Training and not expressly stated to be included in the course fee will be charged separately and will be payable on receipt of 2e2 Training’s invoice. It is the booker’s responsibility to ensure the course is suitable for the delegate’s requirements.
In extreme circumstances it may be necessary for 2e2 Training to reschedule a course upon which a booking has been made. If rescheduled dates of the course are not convenient, 2e2 Training’s liability will be limited to a refund of the fees paid.
It is acknowledged that all intellectual property rights, including copyright, patents, design rights and know-how in or relating to the course or course material provided or made available in connection with the course, remain the sole property of 2e2 Training and no copies may be made of course materials unless expressly agreed in writing by 2e2 Training.
All delegates are required to abide by site security measures at each course location.

Room Bookings

A signed Room Booking Form constitutes a contract with 2e2 Training. Cancellations and Rescheduling will be given at no extra charge if notice is received by 2e2 Training at least two weeks before the course start date, otherwise 2e2 Training will be entitled to a fee as shown below:

7-10 working days before the date of training 50% of the Course fee is payable
6 working days or less before the date of training 100% of the Course fee is payable

It is the responsibility of the client booker to communicate any special preferences in writing to 2e2 Training prior the event.
The booking fee includes the hire of the room for the period stipulated on the booking form. The provision of computer / AV equipment and lunch is optional and are to be agreed between the client and 2e2 Training at the time of booking. Such resources not expressly stated to be included in the course fee will be charged separately and will be payable on receipt of 2e2 Training’s invoice. It is the booker’s responsibility to ensure the course is suitable for the delegate’s requirements.
All delegates are required to abide by site security measures at each course location.

On-site courses

Where a course is provided at a customer’s site the following conditions also apply:

The content, timing and venue of an on-site course will be agreed by 2e2 Training and all necessary resources and facilities will, at your expense, be provided in accordance with 2e2 Training equipment requirements for the course, as communicated by 2e2 Training. Where trainer expenses are in addition to the course fee, 2e2 Training will supply a statement of expenses incurred, including copies of receipts for reimbursement.
You will take all reasonable steps to safeguard the personnel or representatives of 2e2 Training when on your or your clients’ premises as well as any property brought onto such premises for the purpose of providing the course.

Payment

For established customers, invoices are raised on the first day of the course and payment is due within 30 days thereafter. 2e2 Training reserve the right to charge statutory interest on late payment. 2e2 Training reserve the right to request payment upfront in certain circumstances, e.g. when the course requires expenditure by 2e2 Training upfront, or when dealing with a new client.