IT Managed Services and Solutions
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Managed Service

An introduction to the Managed Service - partnering to provide impartial and objective   solutionsAn introduction to the Managed Service - partnering to provide impartial and objective solutions

2e2 Training has developed its Managed Service program in response to the demand for cost effective training solutions that meet the specific needs of companies seeking to get the most out of their IT infrastructure.

2e2 Training is ideally placed to more than fulfil all of your IT training requirements.

Our Managed Service follows the Systematic Training Cycle and includes Consultancy, Content Development, Delivery, Measurement and Project Management. Within this framework our services are both flexible and modular allowing a choice of one, several or all of the services according to your needs. Through impartial and objective consultancy 2e2 Training works in partnership with your business ensuring you gain the maximum benefit from your training.

Linking IT skills to strategic business goals

The first stage of any Managed Service program involves a thorough assessment of the needs of your business, its planned IT infrastructure, present levels of skill, competency gaps in specific job roles and business objectives.

Getting the most from your technology is the most effective way to maintain competitive advantage and increase efficiency, and ultimately profitability, for your company - whatever its size.

Our MS program can provide business solutions from a single course to a complete outsource. We can develop a planned training solution to address skills needs within tenable timeframes and meet milestones as identified by the business goals.

Business solutions from a single course to a complete outsource

The investment you make in training to use new technologies is something that you will naturally expect to gain maximum benefit from. Our experience tells us that training solutions cannot always be bought off the shelf. That's why every MS program is developed using our own training resources or drawing from our extensive range of quality training partners ensuring your specific training requirements are met, nationally or globally.

Most organisations have to maintain relationships with many different training providers. Our Managed Service provide for this with a single point of contact to select, source and manage training across a huge product range. This, in turn, reduces resourcing, invoicing, and purchase order procedures, saving you time and money.

Training where you want it, when you want it and how you want it

The key feature of our MS programs is flexibility.

We provide tailored training solutions in terms of content but also environment and method of training. Training can take place in the relaxing atmosphere of one of 2e2 Training's training suites, or if you prefer, we can train on site at your premises.

Other modules which require a more specialised training environment are carried out with one of our training partners - your training takes place where you can gain the most from it.

A blended learning solution is often the preferred route due to different learning needs of individuals and business demands. 2e2 Training can provide technology based training, instructor led e-learning, in fact any training solution to meet your requirements and in any subject from soft skills to IT technical.

Measuring to ensure a return on investment

Throughout your MS program we will monitor the progress of individual trainees and also at an organisation level ensuring that the results of your training meet with your initial objectives. We will also monitor your costs comparing them, where possible, with your existing expenditure on IT training and highlighting for you where we have managed to save you money.

We will also demonstrate how the efficiency resulting from our training has increased your profitability. The program doesn't end when the training ends either. We conduct post training assessment and encourage delegates to contact us with any questions they may have following their course.

Our policy of on-going support means that we will continually measure skill sets to ensure that the training you have received stays in line with new business developments and technological advancements.

Meeting planned business objectives on budget, on time and to agreed specifications

Your training will be managed by people who, as well as having extensive experience in a commercial environment, have an abundance of patience and understanding as trainers and project managers. In this way, we can provide flexible, modular, project managed solutions that enhance the way you will work in the future.

We will carefully timetable your MS program and make sure that each set of objectives is achieved ensuring that your staff have the necessary skills in place to tackle each subsequent stage of their training program, meeting the planned business objectives on budget, on time and to agreed specification.

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