Managed Services
Most organisations spend around 80% of their IT budget just keeping the lights on, rather than supporting and driving business strategy.
We reduce the cost of managing IT by taking ownership of some or all of your services and transforming the way that they are delivered. This allows you to focus on your business and really make a difference.
Our Managed Services can help you no matter what size or type of business you are; we are able to support, monitor and manage truly mission critical IT infrastructures even in the most challenging of environments. We can be your eyes, ears and hands, proactively preventing or identifying issues and promptly resolving them to ensure the business continues unhindered.
If you prefer, we can manage an element of your IT; for example, we work with many customers that want to own and run their systems, but don’t have the in-house staff or skills to monitor and manage their systems 24x7. We’re happy to work as part of your team, filling gaps and delivering the services that you would rather not deliver yourselves.
If however you would rather focus your time and energy on core business activities, we have the skills, experience and resources to take ownership of your entire IT estate. Many of our customers have realised tangible benefits such as reduced operational costs of 30% or more.
Why choose 2e2 for Managed Services? We think there are three elements that make or break a managed service: 1) Good people with the right skills and attitude; 2) Consistent use of a best practice methodology; and 3) Appropriate systems, controls and governance.
2e2 is one of the largest providers of ITIL compliant Service and Asset Management solutions in Europe. This depth of expertise, at a business process and systems level, means we understand the way service should be delivered.
Add to this a pool of more than a thousand seasoned IT professionals together with the experience of a world class management team and you can see why 2e2 has been chosen by so many leading organisations to manage their mission critical systems.
Our Managed Services include:
- Managed Service Desk
- Hardware Support
- Application Support
- On-site Support
- Infrastructure & Application Management
- WAN, Hosting & Disaster Recovery
