Nuffield Health
Nuffield Health challenges
In a competitive marketplace, Nuffield needed to control costs to win key contracts and grow the business- Aging and unsupported infrastructure would not support new critical applications – additional resources and costs
- Disparate and unknown existing desktop estate inconsistent performance across locations (loss of control, reactive management, costly, resources)
Solution
- ITIL end user support desk providing central point of contact for all IT related faults.
- Desktop and server refresh to provide a common and fit for purpose platform for all users
- 3,500 desktops across 44 sites
- Exchange migration for 4,000 mailboxes from Exchange 5.5 to Exchange 2003
Business Advantage
- Deployment of new applications and services to support Nuffields strategic business plan and align IT infrastructure with business goals
- Best practice solution enabling all non-hardware issues to be managed remotely
- Mission critical services successfully upgraded with no interruption to service
- Infrastructure transitioned to 2e2 ITIL Managed Service
They are head and shoulders above what you would typically find in the marketplace. We were impressed by the quality of their engineers.
